Terms & Conditions

Version 1.0 · Effective 8 August 2026

These terms are an agreement between you and Reel Lucky (ABN 18 614 133 179), a business operated as a sole trader in New South Wales, Australia (“Reel Lucky”, “we”, “us”). By creating an account or using reellucky.io you agree to them. If you don't agree, don't use the service. Questions any time: reellucky.hq@gmail.com.

1. What Reel Lucky is, and what it isn't

Reel Lucky is a fishing planning tool. You tell it when you're free, where you're based, how you fish and what you're chasing; it combines public weather, tide and swell data with curated local fishing knowledge and uses artificial intelligence to generate suggested plans.

Plans are AI-generated suggestions, not professional advice. They are general information only. They can be wrong, incomplete or out of date.
Reel Lucky is not a safety service. It is not a weather authority, a navigation aid, a marine forecast, or a substitute for official warnings, local signage or your own judgement.
Weather, tide and swell figures come from third-party providers. We work to present them accurately but we do not guarantee them, and conditions change faster than any forecast. Always check the Bureau of Meteorology and look at the water yourself.
No plan guarantees fish. Fish don't read our plans.

2. Safety, risk warning and assumption of risk

RISK WARNING (including for the purposes of the Civil Liability Act 2002 (NSW) and equivalent laws): fishing (including rock fishing, boat fishing, kayak fishing and land-based fishing near water) is a dangerous recreational activity. It carries significant risks that include being swept from rocks by waves, drowning, capsize, hypothermia, serious injury and death. These risks are real even in apparently calm conditions, and they exist whether or not you follow a Reel Lucky plan.

By using Reel Lucky you acknowledge these risks and choose to fish at your own risk. You agree that our plans never override your own judgement, official warnings, local signage or the law, and that you are solely responsible for your decisions on and near the water, including the decision not to go.

You must comply with all safety laws that apply to you, including NSW lifejacket requirements for rock fishing in declared areas and for boating. Our Fishing Safety page explains the essentials. Read it. We may ask you to acknowledge it inside the app, and we keep a record of that acknowledgement.

3. Your account

Sign-in is by email link or Google. Keep access to your email secure; anyone with it can access your account.
One account per person, with accurate details. You're responsible for activity on your account.
If you're under 18, use Reel Lucky only with a parent or guardian's consent and supervision, especially on the water.
You can delete your account at any time in Settings; deletion is permanent.

4. Payments and subscriptions

Free trial: every new account gets 7 days free, starting when the account is created. No card is required to start it and nothing is charged automatically. When the 7 days are up, plan building pauses until you subscribe. Your account, your saved plans and your catch log stay exactly where they are.
Subscription: $4.99 per month for unlimited plans (subject to the fair-use caps below). It renews monthly until you cancel.
Cancelling: one click on your account page, at any time. No email and no phone call. You keep access until the end of the month you have already paid for, and you are not charged again.
Prices are in Australian dollars, and the price shown at checkout is the total you pay. Payments are processed by Stripe. We never see or store your card details.
We may change prices with at least 30 days' notice; changes apply from your next renewal.
Refunds are covered by our Refund Policy and the Australian Consumer Law.

5. Fair use

Plan-building is rate-capped (currently 10 plans a day and 60 a month per account, and a site-wide daily ceiling). “Unlimited” means unlimited within these anti-abuse caps.
Don't scrape, harvest, bulk-export or resell the service or its knowledge; don't share accounts; don't use the service to build a competing dataset; don't probe or overload our systems.
We may suspend or close accounts that break these terms. If we ever close your account without cause, we'll refund the unused part of the month you have paid for.

6. Your content

Catch logs, photos and your display name stay yours. You give us a licence to store and display them as part of running the service, for example on the rankings, if you've opted in.
Only upload content you have the right to share, and nothing unlawful or abusive. We can remove content that breaks these rules.

7. Our content

The service (including its design, software, knowledge base and generated plans) is protected by intellectual property laws. Plans are licensed to you for your personal, non-commercial use.

8. Fishing rules and licences are your responsibility

You're responsible for holding a valid NSW recreational fishing licence where required, and for complying with bag limits, size limits, closed seasons, closures, marine-park rules and every other fisheries law. We try to reflect the rules but the authoritative source is NSW DPI Fisheries (dpi.nsw.gov.au).

9. Availability

We aim to keep Reel Lucky up and useful, but we don't promise uninterrupted or error-free operation. Features may change, be paused or be retired. Where a change materially reduces something you've paid for, our Refund Policy applies.

10. Liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded.

To the maximum extent the law allows:

the service is provided “as is”, and we exclude all implied conditions and warranties;
because fishing is a dangerous recreational activity you undertake by your own choice, and to the extent permitted by section 139A of the Competition and Consumer Act 2010 (Cth) and the Civil Liability Act 2002 (NSW), we are not liable for death or personal injury arising out of recreational activities connected with your use of the service, including reliance on any plan or information in it;
we are not liable for indirect or consequential loss, lost profits, or loss of data;
our total aggregate liability to you is otherwise limited, at our election, to re-supplying the service or refunding the amounts you paid us in the 12 months before the claim (or $50 if you paid nothing).

You agree to indemnify us against loss we suffer from your unlawful use of the service or your breach of these terms, except to the extent we caused the loss.

11. Ending the agreement

You can stop using Reel Lucky or delete your account at any time. We can suspend or terminate accounts as described in section 5. Sections that by their nature should survive (including 2, 6, 7 and 10) survive termination.

12. Changes to these terms

We may update these terms as the product evolves. For material changes we'll give notice in the app or by email before they take effect; continuing to use the service after that is acceptance. The current version always lives at reellucky.io/terms.

13. Governing law

These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.

14. Contact

Reel Lucky · Sydney, Australia · reellucky.hq@gmail.com